Effective Date: October 9, 2025
The White Crab is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thewhitecrab.com or interact with us through other communication channels.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect information to provide better services, enhance your experience, and communicate effectively with you.
Personal information includes data that can identify you individually. This may include your name, email address, phone number, company or organization details, and any information you provide when filling out contact forms, requesting services, or subscribing to newsletters.
Non-personal information refers to data that cannot directly identify you. This may include your browser type and version, device type and operating system, IP address, pages visited, time spent on the Website, navigation patterns, referring URLs, and search queries.
We do not intentionally collect sensitive personal information such as financial details, passwords, or government identification numbers.
How We Use Your Information
The information we collect is used to provide our services, respond to inquiries, improve the Website, and communicate with you. We may use your information to send updates, newsletters, or promotional materials if you have opted in. Your information also helps us analyze Website traffic and usage patterns to enhance user experience. In some cases, information may be used to comply with legal obligations or protect our rights and property.
Sharing of Information
We respect your privacy and do not sell or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our Website, sending communications, or analyzing data. These providers are required to maintain the confidentiality of your information.
We may also share information when required by law or legal processes, or to protect our rights and the rights of our users. In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the business transaction.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, understand visitor behavior, and improve content. Essential cookies enable basic website functionality, while performance and functional cookies help us analyze traffic and remember your preferences. You can disable cookies in your browser settings, but some features may not function properly without them.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Personal information submitted through contact forms may be retained for up to three years unless you request deletion. Non-personal information may be retained indefinitely in aggregate form for analytical purposes.
Data Security
We implement appropriate administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no data transmission over the Internet or electronic storage is completely secure. By using our Website, you acknowledge and accept this limitation.
Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw consent for data processing and opt out of receiving marketing communications at any time. To exercise any of these rights, please contact us at hello@thewhitecrab.com.
Third-Party Links and Services
Our Website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked websites before providing personal information.
Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it immediately.
International Users
If you are accessing our Website from outside India, please note that your information may be transferred to and processed in India. By using our Website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates the latest version. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
The White Crab – Branding and Marketing Studio
Email: hello@thewhitecrab.com
Website: thewhitecrab.com